Privacy Policy
Introduction
Dolphin Excursion respects your right to privacy and is committed to protecting the personal data collected through www.dolphin-excursion.hr.
We collect, process, and store personal data in accordance with the EU General Data Protection Regulation (GDPR) and all applicable laws. Your personal data will never be shared with third parties or transferred outside the European Union unless it is necessary for the provision of the booked services (such as accommodation providers, transport companies, insurance providers, or other service partners).
By continuing to use www.dolphin-excursion.hr, you acknowledge and accept this Privacy Policy.
Use of Personal Data
Personal data is collected only when voluntarily provided by you, for example during registration, booking, or when contacting us through our website.
The information collected may include:
- First name
- Last name
- Gender
- Country
- Telephone number
- Email address
- Date of birth
Your personal data is stored electronically using appropriate technical and organizational security measures designed to prevent unauthorized access, disclosure, alteration, or destruction.
Any emails received containing your personal information will be used solely for the purpose of responding to your requests or providing the requested services.
Reservations
When booking excursions or other services offered by Dolphin Excursion, the reservation holder must be at least 18 years of age.
During the booking process, we collect the information necessary to provide the requested service, including:
- Name
- Address
- Telephone number
- Email address
- Date of birth (where required)
These details are shared only with partners directly involved in providing the booked services, such as transportation providers, insurance companies, or other authorized service providers.
Payment information (such as credit card details) is securely processed through certified payment providers and is never stored on our servers.
Users are responsible for maintaining the confidentiality of their account credentials and password.
Cookies
Our website uses cookies to improve your browsing experience and to collect anonymous statistical information about website usage.
Cookies help us understand:
- Which pages are visited most often
- How visitors navigate the website
- Which web browsers are used
Cookies do not contain personal information and cannot be used to identify individual users.
You may disable cookies at any time by changing your browser settings, although some website features may not function properly.
Digital Marketing
If you subscribe to our newsletter or promotional emails, we will use your name and email address to send:
- News
- Special offers
- Promotions
- Updates about our services
You may unsubscribe at any time by clicking the “Unsubscribe” link included in every email or by sending a request to:
Data Security
Dolphin Excursion applies appropriate technical and organizational security measures to protect your personal data during collection, processing, storage, and transmission.
Access to personal data is restricted exclusively to authorized personnel who require such access to perform their duties.
Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations. Once no longer required, the data is securely deleted.
You have the right at any time to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Request restriction of processing
- Withdraw your consent where applicable
Requests may be submitted by email to:
Changes to this Privacy Policy
Dolphin Excursion reserves the right to update this Privacy Policy at any time.
Any changes will be published on this page, and the updated version will become effective immediately upon publication.
Contact Information
Dolphin Excursion
Obrt za turizam
Owner: Hrvoje Vučković
OIB: 73317919180
Nike Jerkovića – Prime 12
20341 Kula Norinska
Croatia
Website: www.dolphin-excursion.hr
Email: burin@dolphin-excursion.hr
Phone: +385 95 813 9879